A CCMS implementation built on weak information architecture will fail. Amber Swope's readiness assessment gives you a concrete checklist of everything your IA needs to have in place before your implementation begins.

Every DITA implementation reaches a point where the team has to decide: do we figure this out ourselves, or do we bring in an expert? Amber Swope breaks down exactly which tasks require outside expertise and which don't — so you don't pay twice for the same work.

Not every organization needs the same level of DITA investment — but how do you know where you fall? The DITA Maturity Model by Amber Swope and Michael Priestley gives you a framework for aligning your investment in IA, technology, and process with the specific results you're trying to achieve.