Most DITA implementations fail to involve an information architect early enough — or at all. Amber Swope explains the two distinct flavors of IA your implementation needs, and why the role should never be left until the end.

A CCMS implementation built on weak information architecture will fail. Amber Swope's readiness assessment gives you a concrete checklist of everything your IA needs to have in place before your implementation begins.

Every DITA implementation reaches a point where the team has to decide: do we figure this out ourselves, or do we bring in an expert? Amber Swope breaks down exactly which tasks require outside expertise and which don't — so you don't pay twice for the same work.