Every change initiative brings an agent of change — someone with a mandate, fresh perspective, and blind spots. Amber Swope explains how to engage them effectively so transformation actually sticks.

The curmudgeon isn't the enemy of your change initiative — they're the canary in the coal mine. Amber Swope explains why their resistance is worth listening to and how to turn their skepticism into a project asset.

Most Agile teams bring in the information architect too late — and then wonder why the IA feels rushed. Amber Swope lays out a practical method for integrating IA work into product backlogs and sprints from the very beginning of a project.