Becoming the Agent of Change Your Content Team Needs
Most content teams have someone who ends up responsible for driving change — not because they volunteered, but because the work demanded it. In this conversation with Dawn Stevens on The Content Wrangler, I talk through what it actually takes to step into that role: how to know yourself well enough to contribute, how to ask the questions that surface real resistance, and why the age of effort is over.
Content Components Podcast: Everything Information Architecture Part 3
How do you know if your information architecture is actually working? Amber Swope and Patrick Bosek discuss IA validation, troubleshooting, and the difference between platform-dependent and independent deliverables.
Using Structured XML to Power your Learning Content
Learning and training content has the same reuse problem as technical documentation — and the same solution. Amber Swope explains how DITA XML gives L&D teams one structured source that powers any delivery platform.
Automate to Stay Up-to-Date: 5 Ways to Maintain Your Training Content
Most learning and training teams can't keep their content up to date — not because they don't try, but because their content architecture makes maintenance harder than it needs to be. Amber Swope shares five ways automation and structured content can fix that.
DITA XML as a Neutral Content Source for Educational Publishers
Educational publishers can't afford to maintain separate content for every delivery format. Amber Swope explains how DITA XML creates a single neutral source that powers print, digital, and personalized learning — from one place.