In the realm of GenAI projects, the leadership and implementation are often spearheaded by IT teams. However, there is a growing recognition that content professionals should play a significant role in these initiatives. Unlike traditional IT-centric projects, GenAI projects heavily rely on the expertise of content professionals. When organizations involve the right people in these projects, they can propel these initiatives, transforming content into dynamic, user-centric solutions.

Did you catch my ConVEx 2023 presentation with Leigh White, “Where’s Waldo: Finding Data in Your Content?” We covered a lot in 45 minutes—even so, we had to gloss over a ton of great info. To rectify this, we’re sharing this implementation checklist and resource list.

Is your information architecture ready for a CCMS? Here are 23 things you need to do before your implementation.

Every working Information Architect has a unique job description, list of responsibilities, and set of skills. Regardless of how broad and amorphous this role is, most Information Architects agree on one thing—this job is all about structuring and maintaining information so that it is findable and useable.

Agile methodology is very popular in technology organizations because it provides a blueprint for organizing teamwork. However, developing information architecture (IA) in Agile can be difficult.

Information architect Amber Swope and Content Strategist Chris Hibbard share some methodologies and processes, best practices, and insights on how content strategy and information architecture work together to help make client projects succeed.

Moving to a new source format, such as DITA, is a major project and one to not be undertaken lightly. When companies that are fiscally constrained approach a move to XML, their teams should understand when to utilize expert assistance.

Those who are new to DITA will benefit from this glossary.

What is DITA? The Darwin Information Typing Architecture is an open-sourced, structured information architecture. It provides a neutral, modular content source for almost any type of content.

There are many resources for learning about information architecture (IA) and the role of Information Architect. Here are Amber Swope's recommendations.

Although most content creators do not think of themselves as information architects, many of them perform tasks that are information architecture responsibilities. If you decide what information gets created and delivered, identify keywords to support findability, or organize the hierarchy for a table of contents, you are performing IA tasks.

There are many resources for learning about the Darwin Information Typing Architecture (DITA). Amber recommends these resources for teams undertaking or considering DITA implementation.

If you want specific results, like flexible content reuse or dynamic personalization, how much should you invest in DITA? The DITA Maturity Model has the answers.

Darwin Information Typing Architecture (DITA) helps you avoid redundant work and improve content consistency by reusing XML Content. This article covers the four key considerations of content sharing.