Structured, Modular, Open: The DITA Promise, 20 Years Later
A chronological look at DITA's 20-year history — from early XML experiments to DITA 2.0's machine-interpretable knowledge model — told through the lens of one practitioner's career.
When Design Meets IA: Building Content That Actually Works
A practitioner-driven walkthrough of how design and information architecture must work together — not in sequence, not in silos — to build content experiences that hold up in the real world.
How to Work with Your Agent of Change
Four scenarios that reveal the blind spots, team reactions, and practical takeaways for agents of change and their teams navigating tool adoption, structured authoring, new metrics, and process change.
LavaCon 2024 — Navigating AI: Real Tales from Content Frontiers
A practitioner case study from LavaCon 2024 examining how content quality, semantic structure, archetype-informed prompting, and knowledge injection shape generative AI results.
The Information Architect's Role in a Successful DITA Implementation
Most DITA implementations underestimate what information architecture actually requires — and that gap shows up in the content well after go-live. In this STC presentation, I walk through the distinction between management and delivery IA, how the DITA Maturity Model maps investment to return, and what an information architect actually does at every stage of the content lifecycle, from authoring through delivery.